Return & Exchanges

At clhighheel.com, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return process.

: You have 30 days from the date of receiving your item to request a return.
: The item must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging.
: You will need to provide the order number .

: To start a return, please contact us at clhighheel.com@gmail.com.
: If your return is accepted, we will send you a return shipping label along with instructions on how and where to send your package.
: Please note that items sent back to us without first requesting a return will not be accepted.

: Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and make it right.

: The fastest way to ensure you get what you want is to return the item you have and, once the return is accepted, make a separate purchase for the new item.

: We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method.
: Please remember it can take some time for your bank or credit card company to process and post the refund.