Privacy Policy

At CLHighHeel.com, we’re committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website or services.

What We Collect

We collect personal data when you use our website, register an account, or make a purchase. This includes:

1. Information You Provide:

• Name
• Email address
• Contact details (phone number, address)
• Login credentials (username, password)
• Purchase history

2. Automatically Collected Information:

• IP address
• Browser type and version
• Operating system
• Device type
• Usage data (pages visited, time spent on site)

We also use cookies to enhance your browsing experience and track preferences. You can manage cookie settings through your browser. 

Why We Collect Your Data

We use your information to:

• Process orders and manage your account
• Provide personalized recommendations and marketing (with your consent)
• Improve our website and services
• Meet legal requirements

How We Use Your Data

Your data helps us:

• Fulfill orders and handle deliveries
• Provide customer support
• Send marketing and promotional materials (if you opt in)
• Analyze usage patterns to enhance our services

Who We Share Your Data With

We may share your information with:

• Service Providers: Payment processors, shipping companies, and technical support teams essential to our operations.
• Group Companies: Pseudonymized data may be shared within our group to improve services, but only with your consent.
• Authorities: When required by law or to protect rights.

If we transfer data outside the EU, we ensure an equivalent level of protection using Standard Contractual Clauses.

Your Rights

You have the right to:

• Access and update your personal data
• Object to the use of your data for marketing
• Withdraw consent at any time
• Request the transfer of your data to another service

To exercise these rights, contact us at clhighheel.com@gmail.com.

Data Retention

We store your data as long as necessary for our purposes. We may retain data longer if required by law or for legal defense.

How We Protect Your Data

We take security seriously. Here’s how we keep your information safe:

• Encryption: SSL encryption secures data transmission.
• Access Controls: Only authorized personnel can access your data.

Complaints and Disputes

If you have concerns about our data processing, you can file a complaint with your local data protection authority.

Policy Updates

We may update this Privacy Policy occasionally. Changes will be posted here, and we’ll notify you of significant updates.

Data Protection Officer

For further inquiries, contact our data protection officer at clhighheel.com@gmail.com or our postal address [Insert Address].